Nitesoft Helpdesk

Release Notes 25

• Menu changes February 2024
• Full list of Menu changes February 2024
• Release notes September 2023
• Release Notes February 2023
• Release Notes September 2022

View all 25

Getting Started 11

• Nitesoft accounting introduction
• Nitesoft User Guide
• Front Desk User Guide
• Manager User Guide
• Conference User Guide

View all 11

Setup 30

• Employees: Create and edit user accounts
• Guest Message: Add a customized email guest message
• Unit categories: Add Unit Category
• Guest Messages: Send message to selected group of reservations
• Services: Add a new Service Type

View all 30

Front Office 65

• Invoices: Create invoice
• Invoices: Invoice part of a reservation
• Reservation: Lock a room
• Help and Support
• Arrival List: Check in

View all 65

Reports 26

• Reports: Sales Report
• Reports: SCB Report
• Reports: Reservations report
• Reports: Reservations Details
• Reports: Period Report

View all 26

Rates and Agreements 23

• Rates and Agreements: Agreement/Offer statistics
• Extras: Inventory
• Extras: Create an Extra
• Extra Package: Add an Extra Package
• Rate Management: Rate Options

View all 23

Customer management 16

• Customer Management: Create Individual profile from reservation
• Customer Management: Create Company profile from reservation
• Customer Management: Add a customer profile
• Customer management: Upload a document to a customer profile
• Customer management: Add a contact person to a Company profile

View all 16

Administration 21

• BAR Management Unit Availability: Turn on and off rooms for public booking on hotel WBE
• Allotments: Create and edit allotment
• Rooms: Change RACK rate
• BAR Levels: Change a BAR level
• BAR Management: Change Best Available Rate

View all 21

Accounting 14

• Accounting examples, with adjustment accounts
• Accounting examples, without adjustment accounts
• Base Account plan
• Accounting: Invoice management
• Accounting: Account Summary, view a list of all active accounts in the system

View all 14

Channel Management 7

• Overbooking dealing strategy
• Set availability to 0 - Close rooms from booking
• TravelClick
• Google Travel
• Rate Management: Different restrictions for different rates

View all 7

Information 2

• Nitesoft and GDPR
• GDPR: Export all data for a customer

Housekeeping 14

• Housekeeping: Additional tasks
• Housekeeping History
• Housekeeping: Inspected status
• Out of orders: Add workflow statuses for Out of orders
• Housekeeping Scheduling overview

View all 14

Troubleshooting 1

• Kiosk: Troubleshooting

General 7

• Cashier: Update product in Nitesoft
• Cashier: Update Product categories in Nitesoft
• Cashier: Print or mail old Z-report
• Cashier: Make Payment for Reservation in Nitesoft through cashier
• Cashier: Add discounts

View all 7

FAQ 1

• Start TeamViewer

Getting Started 0

Accouting systems 8

• Nitesoft to Fortnox integration - different setups, what data is transferred
• Fortnox integration
• Fortnox integration: correcting roundning errors and comissions of invoices
• Fortnox: Correct errors due to manual changes in fortnox
• Activating fortnox integration

View all 8

WBE 1

• Google Tag Manager configuration

Payment provider 2

• Payment integration: Assign account number to new payment method
• Automatic charging of guarantee cards from external channels

Channel Management 4

• Channel Management: Connect Expedia or Booking.com
• Channel Management: Configure Yield Planet integration
• Channel Management: Add a new Channel Manager rate mapping
• Channel Management: Add a new YP rate mapping

Other 4

• getAccept integration
• getAccept tags
• getAccept: Add pricing tables
• Onslip integration