Nitesoft Helpdesk

Release Notes 25

• Menu changes February 2024
• Full list of Menu changes February 2024
• Release notes September 2023
• Release Notes February 2023
• Release Notes September 2022

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Getting Started 11

• Nitesoft accounting introduction
• Nitesoft User Guide
• Front Desk User Guide
• Manager User Guide
• Conference User Guide

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Setup 30

• Employees: Create and edit user accounts
• Guest Message: Add a customized email guest message
• Unit categories: Add Unit Category
• Guest Messages: Send message to selected group of reservations
• Services: Add a new Service Type

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Front Office 65

• Invoices: Create invoice
• Invoices: Invoice part of a reservation
• Reservation: Lock a room
• Help and Support
• Arrival List: Check in

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Reports 26

• Reports: Sales Report
• Reports: SCB Report
• Reports: Reservations report
• Reports: Reservations Details
• Reports: Period Report

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Rates and Agreements 23

• Rates and Agreements: Agreement/Offer statistics
• Extras: Inventory
• Extras: Create an Extra
• Extra Package: Add an Extra Package
• Rate Management: Rate Options

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Customer management 16

• Customer Management: Create Individual profile from reservation
• Customer Management: Create Company profile from reservation
• Customer Management: Add a customer profile
• Customer management: Upload a document to a customer profile
• Customer management: Add a contact person to a Company profile

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Administration 21

• BAR Management Unit Availability: Turn on and off rooms for public booking on hotel WBE
• Allotments: Create and edit allotment
• Rooms: Change RACK rate
• BAR Levels: Change a BAR level
• BAR Management: Change Best Available Rate

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Accounting 14

• Accounting examples, with adjustment accounts
• Accounting examples, without adjustment accounts
• Base Account plan
• Accounting: Invoice management
• Accounting: Account Summary, view a list of all active accounts in the system

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Channel Management 7

• Overbooking dealing strategy
• Set availability to 0 - Close rooms from booking
• TravelClick
• Google Travel
• Rate Management: Different restrictions for different rates

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Information 2

• Nitesoft and GDPR
• GDPR: Export all data for a customer

Housekeeping 14

• Housekeeping: Additional tasks
• Housekeeping History
• Housekeeping: Inspected status
• Out of orders: Add workflow statuses for Out of orders
• Housekeeping Scheduling overview

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