Missing comission or card fees
If you have linked the invoice to for example a card fee or a comission in fortnox without registering it as a payment this will not be imported to Nitesoft so you need to correct it manually.
You correct it by paying the outstanding amount of the invoice and select payment method 'Fortnox'.
When correcting the invoices you can use either 'pay for invoice' like this or 'pay for several invoices' function like this.
Rounding error, invoice is overpaid
Sometimes the paid amount does not correspond exactly to the invoiced amount. It can be caused by rounding error, that the customer paid in other currency for example.
If the invoice is underpaid you correct it by paying the outstanding amount of the invoice and select payment method 'Fortnox'.
When correcting the invoices you can use either 'pay for invoice' like this or 'pay for several invoices' function like this.
Rounding error, invoice is underpaid
If the invoice is overpaid you correct it by refunding the overpaid amount of the invoice and select payment method 'Fortnox'.
When correcting the invoices use "refund" like this.