Front Office

Front Office functions

Arrival List: Set new expiration time for key card
Provided you have a lock-key system integration that support this feature. 1. Go to 'Summary' tab Arrival list, for checked in guests you will ...
Tue, 14 May, 2024 at 2:18 PM
Housekeeping: Linen change
If the system is configured to have linen change indicator a column Change Linen will be visible in 'Housekeping>Room Status'. If for example ...
Fri, 26 Apr, 2024 at 11:53 AM
Invoices: Pay for invoice/Mark invoice as paid
Pay for invoice by invoice icon 1. Go to the reservation click the payment icon after the invoice. If the invoice is already paid this icon will not appea...
Tue, 23 Apr, 2024 at 2:30 PM
No-show: No-shows
Reservations which are not checked-in are automatically made no-show during the night (at which time can be configured, but it occurs sometime between 00:...
Tue, 29 Aug, 2023 at 11:29 AM
Grid: Create Reservation
1. Click grid icon on top of the menu. 2. Mark in the grid the room and day you want to book. You can mark several rooms and days in one reservation. T...
Tue, 23 Apr, 2024 at 10:59 AM
Arrival List: Send Arrival sms
1. Go to 'Front Office>Summay>Arrival List' after each room in the list there is an message icon click this to send an arrival SMS.  If the ...
Tue, 23 Apr, 2024 at 9:18 AM
Grid: Grid
The grid will show an overview of the reservations. Colors The colors in the grid represent: Green: Checked in Yellow: Check in today or Check  Da...
Tue, 14 May, 2024 at 2:19 PM
Reservation: Add a Service to a reservation
If you want to add a cost that does not have a fixed value each time (for example room service or dry cleaning), this can be done as a service. To add a n...
Tue, 14 May, 2024 at 1:34 PM
Reservation: Price excluding VAT in receipts and invoices
To exclude VAT from receipts and invoices use the 'Price including VAT' checkbox in Reservation view. It will affect receipts and invoices like t...
Fri, 26 Apr, 2024 at 2:57 PM
Payments: Payments interface
In Reservation view by 'Create Payment' button you will end up in Payment view: At the top of the page are Payments/Invoices and Save bu...
Fri, 20 Oct, 2023 at 12:48 PM