Front Office

Front Office functions

Front Office: How to split a payment
1. Make a new payment either by clicking 'Add Payment' in the reservation or by clicking the remaing amount in Arrival list. 2. At 'Pay for>...
Tue, 23 Apr, 2024 at 9:20 AM
Reservation view: Remove locked reservation
In some situations you may want to remove a locked reservation. 1. You can see locked reservations in the grid, with the grey color. Locked reservation is...
Thu, 30 Nov, 2023 at 1:03 PM
Reservation view: Switch between including and excluding VAT
1. In Reservation View there is a checkbox 'Show rates including VAT' if this is checked all rates displayed in the reservation (except the payments...
Thu, 12 Sep, 2019 at 10:46 AM
Reservation view: Add a comment to a room
1. In 'Reservation view' you can be in either 'Edit' or 'View' mode. 2. Find the room were you want to add the comment, click '...
Tue, 23 Apr, 2024 at 9:37 AM
Block Booking: Import a guest list
1. In Reservation in 'View' mode, you will find option 'Export guests' and 'Import guests' in the options menu in top right corner. ...
Thu, 30 Nov, 2023 at 1:32 PM
Invoice/Payment: Change payer to Travel Agency
1. In 'Add Payment' or 'Add Invoice' when you are creating your payment or invoice find the 'Payer' field. Click the Persons icon t...
Thu, 12 Sep, 2019 at 1:04 PM
Copy Reservation
1. Go to the reservation you want to copy, make sure you are in 'View' mode. 2. In the Options menu in the left right corner click 'Copy'. ...
Tue, 23 Apr, 2024 at 9:38 AM
New Reservation: Make a reservation
1. Click on '+' icon in top of the main menu to access the booking wizard. 2. Select Arrival and Departure date (mandatory). Select to book Hou...
Tue, 23 Apr, 2024 at 2:59 PM
Reservation: Block Grid
1. To enter 'Block Grid' page click the options menu in top right corner of the reservation, in 'View'-mode. 2. Select 'Block Grid...
Wed, 24 Apr, 2024 at 2:23 PM
Reservation: Guest Management
1. To enter Guest Management' page click the options menu in top right corner of the reservation, in 'View'-mode. 2. Select 'Guest Man...
Wed, 24 Apr, 2024 at 2:25 PM