Nitesoft Helpdesk

This list displays schedule, reserved rooms and  products for reservations. There are various ways to filter the list. 1. Go to 'Front Office>Planni...

1. In the reservation, edit-mode click the options menu in top right corner. 2. Select 'Change Rate Option' this will open a panel to the left on t...

If a customers credit card is saved for a reservation it can be charged like this. 1. In reservation view click the 'Charge card' icon that will ap...

Sometimes you may want to modify the information the receipt, the avaliable options are found in 'Print settings'. 1. When you create a new invo...

1. On login page, click 'Forgotten your password?' 2. Enter User name and click 'Reset Password'. 3. You should receive a mail with...

To add cancellation cost 1. In Reservation view in the table in top right corner, press 'Cancellation'. 2. You will see a list of all cancelled ...

Refund online payments 1. To refund a  payment click the 'three dots' icon next to the 'receipt' icon. 2. If you have a payment that is ma...

1. In 'Reservation view' click 'Edit' in top right corner to go to 'edit'-mode. 2. Find the room where you want to edit the rate. ...

In the icon-row above the menu you have check in/out icon (the bed-icon). Clicking this will lead you to three lists: 'Arrivals' where you see ...

This is and instruction on how to create an Advance invoice for cases when you know the reservation will change until the final invoice is made. 1. In t...