Nitesoft Helpdesk

1. In 'Units & Rates>Units' click on the 'X' icon to remove a unit. The unit cannot have any reservations or out of orders in future ...

1. In 'Units & Rates>Unit Categories' click 'X' after the Unit Category you want to remove. The Category cannot have any Units that ...

1. Go to 'Administration'>'Guest Messages'. 2. Click 'New' in top right corner. 3. Fill in fields like this: Type: should be...

Tag is used to add additional fields to some parts of the system. 1. Go to 'Administration>Drop down lists' and click 'Tag Group'. 2...

1. Go to 'Administration>Drop Down Lists' and select 'Seating Option'. 2. Click 'New Seating Option' and fill in 'Name',...

The available triggers for automatic Guest Messages are: on confirmation Message is sent at the time a reservation is confirmed. This trigger can be config...

The available conditions are: true (unconditional) this e-mail template will be available for all reservations reservation has 0 balance only available fo...

1. Go to 'Administration'-'Drop Down Lists' and click 'Hotel Event'. 2. Click 'New Hotel Event'  in top right corner. 3. A...

Workflows are a set of statuses a reservation can have, these are selected and setup for each hotel. Each workflow can have several states, so for examp...

Comment Areas are a set of rules that decide where a comment should be displayed and which users that should see it. If you want Comment Areas enabled plea...